Nexus Pharmaceuticals Finds the Right ITAD Partner in Recycle Agent

CLIENT BACKGROUND
Nexus Pharmaceuticals is a rapidly expanding, family-owned pharmaceutical company committed to developing and manufacturing innovative specialty and generic injectable drugs. As Nexus grows its operations and infrastructure to meet increasing demand, its reliance on information technology continues to grow as well — bringing with it the challenge of responsibly managing the end-of-life cycle of IT assets.

CHALLENGES & OPPORTUNITIES
A Growing Company with Growing ITAD Needs
As Nexus scaled its operations and digital footprint, it was left with a growing number of retired IT assets — including desktops, laptops, servers, and networking equipment — all requiring proper data sanitization and disposal. With compliance, security, and sustainability top of mind, Nexus sought a reliable partner to manage its IT asset disposition (ITAD) needs.

THE SOLUTION
A Trustworthy, Certified Partner with a Proven Process
Nexus Pharmaceuticals chose Recycle Agent as its ITAD provider due to the company’s strong track record in data security, regulatory compliance, and environmentally responsible recycling. Recycle Agent provides a complete suite of ITAD services tailored to Nexus's specific needs, including:

• On-site and off-site logistics and secure asset pickup

• HIPAA- and industry-compliant data sanitization processes

• Certified electronics recycling with zero-landfill policy

• Refurbishment and resale of reusable assets with a revenue-sharing option

• Full chain of custody tracking and audit reporting

THE PARTNERSHIP
A Relationship Built on Flexibility, Compliance, and Results
Security and compliance are essential in the life sciences industry. Recycle Agent's secure data destruction and certified recycling processes gave Nexus the confidence it needed. “From pickup to processing, we knew our IT assets were in good hands,” said a Nexus representative. “Recycle Agent seals every shipment, tracks it throughout the journey, and provides verification at every step.”

Recycle Agent’s ability to accept nearly any IT asset — from legacy computers to specialized equipment — made the process seamless. “There hasn’t been a device they couldn’t handle,” the Nexus team noted.

The partnership also proved invaluable during the COVID-19 pandemic. As Nexus transitioned some staff to remote work, Recycle Agent helped refurbish over 100 laptops from Nexus’s own inventory. These devices were cleaned, tested, and rebuilt according to the company’s specifications — saving time and cost while keeping operations running smoothly.

In another community-focused effort, Recycle Agent supported Nexus in donating refurbished devices to a local STEM education initiative, demonstrating how sustainability and social impact can go hand in hand.

IMPROVEMENT THROUGH FEEDBACK
A Partner That Listens and Evolves
As Nexus’s needs evolved, Recycle Agent remained agile — implementing feedback-based changes to pickup schedules, security procedures, and tracking protocols. “They’ve always been responsive and open to adjustments that make our ITAD program even stronger,” Nexus shared.

FINAL THOUGHTS
A Strong Recommendation for Secure, Responsible ITAD
When asked if they would recommend Recycle Agent to other companies seeking a reliable ITAD provider, Nexus’s response was simple: “Absolutely.”

Key benefits of working with Recycle Agent include:

• Robust data security in compliance with HIPAA and industry standards

• End-to-end visibility and control across the ITAD lifecycle

• Acceptance of nearly all types of IT assets

• Refurbishment and resale options that offset or eliminate disposal costs

• A proactive, client-centered approach to continuous improvement

ABOUT RECYCLE AGENT
Recycle Agent is a full-service electronics recycling and IT asset disposition (ITAD) provider, serving organizations of all sizes across the healthcare, education, and commercial sectors. Specializing in secure data destruction, certified recycling, refurbishment, resale, and logistics, Recycle Agent empowers its clients to reduce e-waste, stay compliant, and maximize the value of retired IT equipment. Based in [your location], Recycle Agent is committed to sustainability and innovation in every partnership.

Learn more at www.recycleagent.com